Terms and Conditions

Please select a topic from the menu below:

 

Security

Customs Requirements

Gift-wrapping

NZ Consumer Guarantee Act

Privacy

Copyright

 

 

Security

We use PayPal for your online purchasing with us.
 
Personal information and credit card details are kept safe with PayPal’s high level of data encryption using Security Socket Layer (SSL) protocol technology. First, PayPal will confirm that your internet browser is running SSL 3.0 or higher. Then, your information is protected by SSL with an encryption key length of 168 bits while in transit. This is the highest level commercially available. Finally, your personal information is stored on PayPal servers which are heavily guarded, physically and electronically. To further safeguard information they never directly connect their firewall-protected servers to the internet.
 
To help protect you against identity theft, every PayPal payment is followed by an email confirming your transaction.
 
 
 
Customs Requirements
 
New Zealand law requires customs documentation to be attached to all international packages. This includes the cost and a description of the goods. We complete this documentation. However, we have no control over any taxes and/or duties levied or items which may not be allowed into other countries. Any additional charges or matters are your responsibility.
 
Please contact your local customs office for further information and check you can import the items being ordered.
 
 
 
Gift-wrapping
 
We offer gift-wrapping free of charge as an option at the Checkout. If you choose to have your purchase gift-wrapped we will do this. Please note however, that we cannot control what may happen when your purchase goes through Customs (either in New Zealand or in your country).
We do not foresee that this will be a problem but if your package does arrive unwrapped it will be because Customs have unwrapped/opened it as part of their inspection. 
 
 
 
NZ Consumer Guarantee Act
 
All purchases from this site are covered by the New Zealand Consumer Guarantees Act 1993 which guarantees that any goods purchased for personal use may be returned, if they are considered faulty, for repair, replacement or refund of purchase price within a reasonable period of time as defined by Act.
 
 
 
Privacy
 
New Zealand Gifts Online fully complies with the 12 information privacy principles laid out in the New Zealand Privacy Act 1993. These principles mirror internationally accepted standards for good personal information handling.
 
Your personal information includes your name, address, email address, credit card information and personal information. However, should a situation arise where we are required by law or legal process to provide information about a customer we must co-operate fully.
 
We respect your right to privacy and as such, any information we collect will remain confidential and will only ever be used by us to process and dispatch your order. We will never pass on any of your information to any outside company or third party, with the sole exception of our courier/freight companies for the purpose of delivering your order.
 
We will only ever send you newsletters or information regarding new products if you opt to join our mailing list.
 
If you have any questions or comments about privacy, or you wish to check any information we may hold about you, you should Contact Us.
 
 
 
Copyright
 
The contents of newzealandgiftsonline.co.nz are © FRANDEV Limited, 2009 or their respective affiliates or suppliers.
 
The design of New Zealand Gifts Online website and all material including information, content, text, graphics and images displayed on this site are protected by copyright, trademark and other laws. Reproduction of any part (whether images or text) for any purpose whatsoever is prohibited unless with the prior written permission of FRANDEV Limited. Saving, reusing and/or modifying pictures is strictly prohibited.
 
This website also contains text and images from other companies and/or entities. Nothing on the New Zealand Gifts Online website grants, or should be taken as granting, any license or right to use anything contained or displayed on this website without the written permission of FRANDEV Limited or the respective owners.