Please select a topic from the menu below:

 

Will there be any customs or duties payable on my purchase?

Do you offer gift-wrapping? If so, how much does it cost and what are the options?

What methods of payment do you accept?

What currency is used?

Do prices include New Zealand Goods & Services Tax (GST)?

Can you deliver to a PO Box address within New Zealand?

What if I'm having technical difficulties?

How safe is it to give you my Credit Card details?

What is your Returns & Exchanges policy?

 

Will there be any customs or duties payable on my purchase?

Some items may be subject to import taxes and/or duties on entering your country. These are imposed by your local government, are separate from New Zealand Gifts Online charges and are beyond our ability to predict or control. These taxes or duties are your responsibility. If you need more information please check with your local customs office prior to making an order.
 
 
Do you offer gift-wrapping? If so, how much does it cost and what are the options?
 
Yes, gift-wrapping is offered free with any purchase. We offer 3 options for gift-wrapping: Birthday, Christmas or Wedding. You can choose which gift-wrapping option you prefer at the check-out. The 3 options are standard gift wraps which are age and gender neutral.
 
 
What methods of payment do you accept?
 
We currently accept the following Credit Cards: Visa, Mastercard and American Express.
 
 
What currency is used?
 
All prices are displayed in New Zealand dollars. Credit card charges will be charged in New Zealand dollars. Your bank will automatically convert the charged amount into your normal currency. The conversion rate is entirely up to your bank and of course is liable to fluctuate daily.
 
 
Do the prices include New Zealand Goods & Services Tax (GST)?
 
All prices displayed include GST.
 
 
Can you deliver to a PO Box address within New Zealand?
 
No. Courier deliveries must be signed for and therefore we cannot deliver to a PO Box address.
 
 
What if I’m having technical difficulties?
 
Please call (during NZ business hours) or email us using the Contact Us link and we will do our best to resolve your query.
 
 
How safe is it to give you my Credit Card details?
 
It is very safe to make a purchase online with New Zealand Gifts Online. A more detailed explanation of the security technology we make use of can be found by clicking Security.
However, if you are not comfortable using your Credit Card online, you may call us on +64 7 5781877.
 
 
What is your Returns & Exchanges policy?
 
You can find full details of this policy by clicking Returns & Exchanges.